An FBA product inspection is a paid pair of eyes between your supplier and Amazon: every carton counted against the PO, units condition-sampled, defects photographed and pulled aside before anything gets a label. ProShip3PL runs it as a standalone service at our Medley, FL dock — you get a same-day findings report and decide what ships, what gets fixed, and what becomes a factory claim.
Most FBA quality disasters share a timeline: the goods looked fine in the factory's photos, the forwarder delivered on schedule, and the first person to actually handle a unit was a buyer. By then a defect isn't a defect anymore — it's a return rate, a review score, and a batch of stock you can neither see nor sort.
An inspection inserts one deliberate pause. Your freight stops at our dock in Medley, twelve minutes from Amazon's MIA1 facility, and gets examined by people whose only job that day is finding what's wrong with it: carton counts against the packing list, unit sampling across boxes, condition review, variant verification.
Everything questionable is photographed where it was found and physically pulled aside. The findings reach you as a report the same business day — while a Trade Assurance window is open, while your factory still answers emails quickly, and before a single label commits the goods to Amazon.
Since January 2026, Amazon no longer performs prep or item labeling in the US and won't reimburse unprepped inventory that shows up damaged. The marketplace's message is blunt: whatever checking happens, happens before the FC door. This page is that check, offered on its own — prep afterward is optional.
| Check | How it's performed |
|---|---|
| Quantity | Every carton opened or weighed-verified; unit counts reconciled to the PO by SKU |
| Condition | Cross-carton sampling at an agreed rate; three-tier defect grading |
| Identity | Variant, color and size checked against the order — right product in the right carton |
| Packaging | Retail boxes assessed for crush, tears and print errors before any FBA labeling |
| Evidence | Timestamped photos tied to carton and PO — usable in factory and freight claims |
| Disposition | Per-SKU verdict: release, hold, rework or segregate — you decide off the report |
Cartons and units tallied against your purchase order line by line — shortfalls and overships surface on arrival day, in writing.
Units pulled across cartons and graded critical / major / minor against thresholds you set — not against a stranger's opinion of "fine".
Blue in the blue cartons, size M where the manifest says M — the mix-up class of error that inspection catches and Amazon's buyers otherwise do.
Defects shot where they're found, with carton and PO reference in frame — an evidence chain built before the goods are touched by prep.
Failed units move to a marked hold area the same day. Sellable stock proceeds; bad stock waits for your call — rework, claim, return or disposal.
Nothing gets an FNSKU until you've read the findings. Pass-through to our prep line is one instruction away — or ship the goods anywhere else.
Freight unloads, carton count and external condition are logged against the packing list before a box is opened.
Units drawn across cartons at the agreed rate, checked for condition, function where applicable, and correct variant.
Findings photographed and tallied by severity; anything below threshold is pulled to hold, physically apart from sellable stock.
The findings report lands in your inbox; on your instruction, passed stock releases to prep, storage or outbound within 24–48 hours.
First orders are where inspection pays for itself fastest. The report is your supplier's real audition — read it before you wire the deposit for order two.
Pull a removal order to our dock and we'll grade what comes back. A pattern in the failures — one component, one carton range, one production date — usually points straight at the cause.
He-said-she-said dies at a documented dock. Timestamped photos tied to sealed cartons establish where the damage happened — and who owes whom.
Once Amazon's count is the only count, you're negotiating from nothing. An independent count at our dock gives every future discrepancy a baseline with your name on it.
Cartons are counted at 100% — every box is reconciled against the packing list. Unit-level checks then run on a sample drawn across cartons, not from one convenient box, at a rate agreed with you up front: a standard cross-carton sample for routine restocks, a heavier pull for first orders from a new supplier, or full-unit review when you already suspect a problem. Sample size and pull pattern are stated in the report so the numbers can be defended later.
Received carton count versus expected, unit counts by SKU and variant, the sampling rate used, a defect tally split by type and severity, photos of every defect category plus representative good units, carton condition shots from unloading, and a clear disposition line per SKU — released to prep, held for your decision, or segregated as claim evidence. It reads like something you could forward to a factory unedited, because that is exactly what sellers do with it.
We work three tiers. Critical: the unit cannot be sold — broken, non-functional, wrong item, missing components. Major: a buyer would likely return it — deep scratches, stained packaging on a giftable product, misprinted branding. Minor: cosmetic issues most buyers ignore. You set the threshold per SKU for what each tier triggers; a common setup releases minors, holds majors for a decision, and segregates criticals automatically.
Yes — inspection is a standalone service, not a bundle rider. Sellers use it to audit a supplier before committing to a bigger order, to check freight that will go on to another warehouse, or to build evidence for a dispute. If the goods pass and you want them prepped, the same floor handles labeling, bagging and forwarding; if not, the stock ships wherever you direct it.
Counting starts the day cartons hit our dock, and for most shipments the full photo report is in your inbox within one business day of unloading. Very large or heavily sampled lots can take longer, and we tell you that timing at booking. Nothing moves into prep or outbound until you have seen the findings and told us how to proceed.
That is what the format is built for. Every finding is timestamped, photographed against the carton it came from, and tied to your PO number — established before the goods were altered by prep. Sellers use our reports in Alibaba Trade Assurance disputes, factory rework negotiations and freight damage claims. We document independently and thoroughly; how a given platform or factory rules is outside anyone's control.
They are counted, photographed and physically separated from sellable stock the same day — never mixed back in. From there you choose: hold them as claim evidence, have us rework what is fixable (repackaging, relabeling, component swaps where feasible), return them to the supplier via your forwarder, or dispose. Sellable units continue to prep meanwhile, so a bad fraction never stalls the good majority.
Because Amazon finding a problem is the most expensive way to learn about it. A shortfall becomes a stock discrepancy you argue about for weeks; a defect becomes a wave of returns and negative reviews attached to your listing; and since January 2026 Amazon neither fixes prep problems nor covers unprepped inventory that arrives damaged. An inspection converts each of those outcomes into a report you read before deciding anything.
Yes. Removal orders arrive at our dock like any freight and go through a grading pass: sellable units are identified, relabeled where needed, and can re-enter FBA; damaged or incomplete units are documented and held. It is the same inspection discipline pointed at the reverse flow — many sellers recover a meaningful share of stock they would otherwise write off.
Send the form with your product type, expected quantity, where the freight is coming from, and what worries you — new supplier, suspected damage, pre-claim documentation. We reply within one business day with per-unit inspection pricing, a recommended sampling level, and dock instructions for your forwarder. There is no setup fee and no monthly minimum.
Tell us the product, the quantity, and what you want verified — counts, condition, variants, or all of it. Within one business day you'll have per-unit inspection pricing, a sampling recommendation and dock instructions for your forwarder.
