An LTL driver wants a signature in minutes; a carrier claim wants evidence from those same minutes. ProShip3PL receives your palletized freight on a scheduled dock slot in Medley, FL — pallets counted against the BOL before the driver leaves, transit damage photographed and noted on the delivery receipt, mixed pallets broken down and tallied by SKU, and freight rebuilt to Amazon's pallet standards when it moves on.
Most FBA sellers never see their LTL freight arrive. A distributor ships four pallets, a terminal cross-loads them twice, and somewhere a forklift blade finds a carton. If the receiving dock signs clean, that damage becomes the seller's loss — carriers deny claims on freight accepted without exception, and by the time the units surface, the argument is already over.
The second quiet leak is the count. A BOL says "4 pallets, 96 cartons"; nobody downstream ever verifies the cartons, and short shipments hide inside shrink wrap for weeks. When the shortage finally shows up in an Amazon shipment plan, there's no way left to tell whether the distributor shorted you, the carrier lost a pallet, or Amazon miscounted.
Our dock is built to close both leaks. Deliveries land on booked slots so a crew is waiting, every pallet is inspected and counted before the POD is signed, exceptions go on the receipt in the driver's presence, and breakdown converts the load into carton-level and unit-level numbers you can plan against. What leaves the dock is not "four pallets" — it's a verified inventory record.
| Arrival scenario | What our dock does with it |
|---|---|
| Single-SKU pallets | Counted by carton tier, sampled at unit level, verified against the BOL |
| Mixed-SKU distributor pallets | Fully broken down, sorted and tallied per SKU in separate lanes |
| Leaning stacks, crushed tiers, torn wrap | Photographed at the door, noted as exceptions on the delivery receipt |
| Count short of the BOL | Shortage written on the POD, same-day discrepancy report to you |
| Freight moving on to Amazon by LTL | Rebuilt to Amazon pallet standards — square stacks, wrap, pallet placards |
| Unscheduled walk-up delivery | Accepted, held in an ID lane, processed once matched to a client |
Your carrier gets a confirmed window instead of a gamble — no detention charges, no refused deliveries, a crew ready when the trailer doors open.
Wrap, stack and pallet condition reviewed while the driver waits; anything wrong goes on the delivery receipt before the signature.
Pallets and cartons counted against the bill of lading and your PO — shortages and overages surface on arrival day, in writing.
Distributor pallets stacked with several SKUs come apart carton by carton, sorted and tallied per SKU so planning runs on real numbers.
Photos of crushed cartons, punctures and leaners, tied to the pro number — the evidence package a freight claim actually needs.
Outbound freight rebuilt on sound pallets — square, no overhang, wrapped and placarded the way Amazon's inbound docks expect it.
You or your carrier sends the pro number and pallet count; we confirm a dock window inside business hours.
Pallets counted and inspected at the door; damage and shortages noted on the POD before the driver leaves.
Cartons off the pallets, sorted by SKU, counted against the BOL and your PO — report with photos the same day.
Verified stock flows into prep, onto storage racks, or gets rebuilt for forwarding — within 24–48 hours.
That's exactly the delivery you don't sign clean. We note the exception with the driver present, photograph the damage, split sellable from crushed, and hand you a claim file the carrier can't wave away.
Mixed pallets get a full breakdown: each carton sorted, each SKU counted separately. Your shipment plan gets built from per-SKU tallies instead of the distributor's optimistic paperwork.
Chronic shortages hide in unverified freight. From the first delivery here, every pallet is reconciled against its documents — you learn within a day which supplier ships what they bill.
Deliver to our dock on ordinary commercial terms instead. We receive, verify and rebuild the freight, then move it into Amazon through the standard inbound flow — appointment logistics become our problem.
The driver checks in against a scheduled slot, pallets come off the truck, and the crew walks each one before signing: pallet count against the BOL, visible condition of the wrap and the stack, and any lean, crush or puncture noted on the delivery receipt while the driver is still present. Breakdown, carton counts and the photo report follow the same day, and the 24–48 hour clock toward prep or forwarding starts from there.
Once you're onboarded, you or your LTL carrier emails us the pro number, pallet count and requested window; we confirm a dock slot within business hours, Monday to Friday 9:00–18:00 EST. Standard LTL deliveries with a liftgate or dock-high trailer both work — our dock takes either. Unannounced freight still gets received, but a booked slot means no driver detention and same-day processing.
Yes — mixed pallets are the norm on distributor freight, and breakdown is the core of the job. Every carton comes off, gets sorted by SKU, counted, and staged in separate lanes. You receive a per-SKU tally instead of a single pallet-level guess, which is what makes accurate FBA shipment plans possible afterward.
A shortage or overage gets written on the proof of delivery before the driver leaves — that notation is what keeps a carrier claim alive. We then photograph the received freight, email you the discrepancy the same day, and hold our count as the record of what physically arrived. Whether you claim against the carrier or the shipper, you argue from documentation, not memory.
Crushed bottom tiers, forklift punctures, broken stretch wrap and leaning stacks are photographed at the dock and noted on the delivery receipt as damaged freight. During breakdown we separate damaged cartons from clean ones, count both, and send you the evidence set. Sellable units continue into prep; damaged ones wait for your call — claim, rework or dispose.
Yes. Freight leaving here as LTL to an Amazon fulfillment center gets rebuilt: sound pallets, cartons stacked squarely within the footprint with no overhang, height kept inside Amazon's published pallet build rules, stretch-wrapped, and labeled with the pallet-level placards Amazon's inbound process expects. Supplier pallets rarely arrive built that way — rebuilds are routine, not an exception.
Normal LTL deliveries — a few pallets up to a full truckload — fit inside a standard dock slot. For larger drops, tell us the pallet count when booking and we'll assign the slot and floor space to match. Truly bulk arrivals, like a full ocean container, follow a different intake flow covered on our container receiving page.
Palletized is the standard for this flow, but if part of your LTL shipment travels as loose cartons we'll hand-unload, count and stage them the same way — it just takes longer at the door, so flag it when booking. Regular parcel-level intake, where shipments arrive by UPS or FedEx, runs through our carton receiving service instead.
The BOL should show ProShip3PL, 8871 NW 102nd St, Medley, FL 33178 as the consignee, plus your business name or account reference so the freight matches to you at the door. Send us the BOL or pro number ahead of arrival; deliveries that show up with paperwork we can't tie to a client sit in a holding lane until identified, which costs you a day.
Send the form with your typical inbound pattern — pallets per delivery, deliveries per month, single-SKU or mixed, and what happens next (prep, storage or forwarding). You'll have per-pallet and per-unit receiving pricing within one business day, with no setup fee and no monthly minimum.
Tell us how your pallets arrive — how many per delivery, single-SKU or mixed, which carriers — and where the freight goes next. Per-pallet receiving pricing comes back within one business day.
